What if I need to cancel my massage appointment?

PLEASE READ OUR CANCELLATION POLICY:

We will do everything we can to accommodate emergency situations and reschedule an appointment, should the need arise. However, in order to keep our scheduling process running smoothly please note the following policy:

If you must cancel or reschedule, you must notify us at by email at Contact@PamperingPros.com, or by phone at (844) 868-6946.

The following schedule shows our cancellation timelines:

CHARGES FOR CANCELLING/RESCHEDULING OF IN-STUDIO MASSAGES:

• Fewer than 24 hours prior  |  Full Price
• 24 (or more) hours prior  |   Full Refund ($0.00)

CHARGES FOR CANCELLING/RESCHEDULING OF MOBILE MASSAGE (2 people):

• Fewer than 24 hours prior  |  Full Price
• 24-72 hours  |  50%
• 72 hours (or more)  |  Full Refund ($0.00)

CHARGES FOR CANCELLING/RESCHEDULING OF SPECIAL EVENTS (3+ people):

• Fewer than 14 days prior  |  Full Price
• 14 days (or more) prior  |  50%

NOTE: Payment-in-full is required to complete all reservations.