Wed, 08 Apr 2026 11:03:35 -0500EditMySiteSat, 01 Jan 2022 06:00:00 GMThttps://www.pamperingpros.com/faq/what-if-i-need-to-cancel-my-massage-appointmentPLEASE READ OUR CANCELLATION POLICY:

We will do everything we can to accommodate emergency situations and reschedule an appointment, should the need arise. However, in order to keep our scheduling process running smoothly please note the following policy:

If you must cancel or reschedule, you must notify us at by email at Contact@PamperingPros.com, or by phone at (844) 868-6946.

The following schedule shows our cancellation timelines:

CHARGES FOR CANCELLING/RESCHEDULING OF IN-STUDIO MASSAGES:

• Fewer than 24 hours prior  |  Full Price
• 24 (or more) hours prior  |   Full Refund ($0.00)

CHARGES FOR CANCELLING/RESCHEDULING OF MOBILE MASSAGE (2 people):

• Fewer than 24 hours prior  |  Full Price
• 24-72 hours  |  50%
• 72 hours (or more)  |  Full Refund ($0.00)

CHARGES FOR CANCELLING/RESCHEDULING  (WHETHER IF FULL OR IN PART) OF SPECIAL EVENTS (3+ people):

• Fewer than 14 days prior  |  Full Price
• 14 days (or more) prior  |  50%

NOTE: Payment-in-full is required to complete all reservations.]]>Thu, 03 Sep 2015 18:25:36 GMThttps://www.pamperingpros.com/faq/what-is-your-gift-certificate-policy

• The gift certificate must be used within a year of the date of purchase.
• Gift Certificates are not redeemable for cash, nor are they refundable.

]]>Sun, 28 Jun 2015 00:09:02 GMThttps://www.pamperingpros.com/faq/how-do-i-access-the-patient-intake-formUpon reserving a massage, you will gain access to the Patient Intake Form from the confirmation email.

There will be a link in the email, which will bring you to the online form.]]>Sun, 28 Jun 2015 00:03:52 GMThttps://www.pamperingpros.com/faq/why-do-i-need-to-fill-out-a-patient-intake-formWe take pride in providing the best care for YOU!

That involves customizing your treatment session based upon your desired goals, medical history, and current physical condition. 

When a Patient Intake Form is filled out with complete details of past medical history (surgeries/injuries), current health concerns (medication/injuries/allergies), and current health goals, this provides your therapist with critical information that will help them to cater your session to your specific needs.

Please be honest and as detailed as possible on your form. If you are uncertain of how to answer any specific question, please answer them to the best of your ability, and discuss with your massage therapist in person.

It is our mission to create "True Wealth Through Great Health". Properly filling out your Patient Intake Form is a fundamental piece in helping us to help you achieving this.




Wondering how to access the Patient Intake Form? 
See this post for an answer...]]>